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Your agreement with Costa Rica Dream Adventures

By signing our reservation form or clicking “I Agree” on our website, you agree to the following terms and conditions: Costa Rica Dream Adventures, a division of Duluth Travel, Inc., a Georgia corporation (“we” or “us”) arranges the trip described or named on your confirmation form (the “Trip”).

1. Prices

Your Trip will be a package consisting of one or more hotels and at least one additional ground service such as local transportation and tours. We do not provide breakdowns of the total package price. We cannot confirm hotel space until we receive your initial payment. Alternate hotels will be offered in the event the hotel you select is not available.

Trip prices are per person and are based on a minimum of two travelers. Costa Rica airport departure taxes of $29.00 USD, per person, are not reflected in any of the prices quoted.

2. Reservation and Payments

• We require a $100 non-refundable deposit to confirm your Trip. A higher deposit may be required for select hotels.
• Prices are subject to changes due to modification of Costa Rican tax law.
• Travel Seasons: Our prices and payment deadlines vary depending on the season of the departure and completion of your Trip.

Low Season May 1 - June 30 / Sept. 1 - Nov. 30
High Season Jan. 6 – April 30* / July 1 – Aug. 31 / Dec. 1 – Dec. 19
Peak Season Dec. 20 – Jan. 5 and Easter week

* Except for Easter week (Palm Sunday through Easter Sunday).

Our final payment deadlines are as follows:
• Low Season: Final payment is due 35 days before departure.

• High Season: Final payment is due 50 days before departure.

• Peak Season: Final Payment is due 90 days before departure.

For any reservation requested in a shorter period than the days above, full payment has to be made immediately.

Payments can be made by agency check or by credit card only. Visa, MasterCard, American Express & Discover cards are accepted. For credit card payments, a Credit Card Authorization form must be completed, signed and faxed to 770-813-8303. All charges will be billed by Duluth Travel, Inc. (Costa Rica Dream Adventures is a division of Duluth Travel). Additionally, a surcharge of 3% of the total charge of the trip may be assessed for all credit card purchases.

3. Changes by You

• No penalties will apply if modifications are made up to 35 days prior to departure. However, If the modification increases the Trip price, you will pay the difference.

• Allowed modifications: change of travel dates, change of room category, modifications on transportation and/or changes on tours. Reservations are subject to availability.

• Any additional services not mentioned in the program as included will have an additional cost.

• On site confirmed services are not exchangeable for other activity and if not taken the activity there will be no refund.

4. Cancellation by You

Enjoy peace of mind vacation planning. We strongly recommend getting travel insurance including the “canceling for any reason benefit” for travelers to enjoy stress-free vacation planning. If you have to cancel your Trip, the following penalties will apply, unless one of the Covid-19 exceptions below apply. We must receive written notice of your cancellation either via certified mail to Costa Dream Adventures, Inc. 2860 Peachtree Industrial Blvd., Suite 1000, Duluth, GA 30097, overnight courier, or e-mail sent to info@costaricadreamadventures.com (with a confirmation of receipt from us). The day we receive your notice will count as the date of your cancellation.

• Low Season: Cancelations made up to 35 days prior to departure will have the deposit as penalty. Cancelations made 34 days or less prior to departure will have a 100% penalty.

• High Season: Cancelations made up to 50 days prior to departure will have the deposit as penalty. Cancelations made 49 days or less prior to departure will have a 100% penalty.

• Peak Season: Cancelations made up to 90 days prior to departure will have the deposit as penalty. Cancelations made 89 days or less prior to departure will have a 100% penalty.

COVID-19 related cancelation policies

In the event that:
(a) a quarantine rule or country closure rule for Costa Rica or the United States changes between the time of your initial payment and the Trip start date and such change would require you to quarantine upon arrival and/or return and you don’t wish to travel, you must notify us within seven (7) days of the rule going into effect, or
(b) you test positive for Covid-19 within 14 days before your Trip start date and provide us with proof of your test result,
a voucher with the total value of the trip will be issued under the name of the original passenger(s) and will be valid for twelve months from the time the voucher was issued. The voucher will be valid only for the hotels and services that were confirmed in the original program, is not exchangeable, and cannot be broken down into multiple trips.

5. Postponement by Us

We reserve the right to postpone your Trip for reasons beyond our control including any event named in the Risks of Travel section below. You may decline to participate in the postponed Trip, in which case we will refund to you, within 90 days after you notify us of your decision, any refunds that we receive from our suppliers during the 90-day period. The rescheduled Trip will be subject to the terms and conditions of this Agreement. Except as set forth in this Section 5, we will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever.

6. Requirements to Enter Costa Rica

For entry to Costa Rica, U.S. citizens must have a valid passport with a minimum expiration date of 6 months from the date of return to the U.S. While in Costa Rica, all U.S. citizens must
carry proof of identification at all times. Citizens of non-U.S. countries, please consult local consulates.

You must also complete a digital “Health Pass” form.
This form asks for information on travel plans and requires proof of travel insurance unless the exception for vaccinated travelers (see below) applies. This should be completed in the 48 hours before boarding. It generates a QR code that you must show upon arrival; some airlines ask for it at check-in.

You must purchase travel insurance unless you meet the exception for vaccinated travelers and minors set forth below.
• The policy must be valid for the entire stay of your visit.
• The policy must cover medical expenses related to COVID of at least USD$50,000.
• If purchasing from a Costa Rica insurer, the policy must cover medical expenses related to COVID for at least USD$20,000.
• The policy must include coverage of USD $2,000 for extended lodging expenses due to the pandemic
• Visitors will be required to submit insurance information online by filling out the digital “Health Pass” form.

Read more
***We offer a travel insurance policy that meets the requirements for entry: Get Pricing by visiting Travel Insurance page
This policy covers medical and lodging extended stays related to COVID and meets the requirements for entry. There is also an option to add the “cancel for any reason benefit” that provides reimbursement for the percentage of the prepaid, non-refundable payments you paid for your trip, if you cancel your trip for any reason not otherwise covered by this policy. The benefit must be purchased with initial policy and within 21 days of the trip deposit date, and the full, non- refundable trip cost must be insured. Not available in New York, New Hampshire and Washington.

Exception for vaccinated travelers and minors:
Starting August 1st, 2021, minors under the age of 18 and those who have been fully vaccinated
against COVID-19 and have received the Moderna, Pfizer, AstraZeneca, or Johnson & Johnson vaccines will be able to enter Costa Rica without required travel health insurance. The last dose must have been administered at least 14 days before your Trip, and you must present the CDC card as proof on arrival.

7. Covid Test to Enter the United States

To get back to United States, visitors, residents, or citizens regardless of vaccination status, need a negative COVID test within 72 hours prior to arrival into the country.

We can assist you in scheduling a COVID test nearby the hotel or at your hotel. Prices vary depending on the type of test antigen or PCR, cost from $75-150pp

There is also an option to get tested at the airport 4 hours prior to departure. The cost at the airport is $65 for the antigen test. The results are given within 1 hour. Click Here

8. Agent for Suppliers

We act as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, bus operator, or other service provider named in your itinerary or confirmation (“Suppliers”). We are not responsible for the acts or omissions of the Suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. We have no special knowledge regarding the financial condition of the Suppliers and no liability for recommending a trip credit in lieu of a refund.

9. Risks of Travel and Release

We assume no responsibility for and shall not be liable for the acts or omissions on the part of any other party not under our control or any acts of God, unsafe conditions, terrorism, health hazards including pandemics, illness, weather hazards, or the suitability for a disabled person of any portion of any trip. We have no special knowledge of dangers during travel or at destinations. For information related to such dangers, we recommend going to the State Department travel website at www.travel.state.gov, click on "Find International travel Information” then click on "Country Information", and fill in the name of the destination country. For medical and health information, we recommend going to the Centers for Disease Control website at www.cdc.gov/travel, then click on “Destinations” and scroll to the name of the destination country. YOU HEREBY EXPRESSLY ASSUME ALL OF THESE RISKS AND DANGERS, AND YOU HEREBY EXPRESSLY AGREE TO FOREVER RELEASE, DISCHARGE AND HOLD US, AND OUR AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, ASSOCIATES, AFFILIATED COMPANIES, GUIDES, GROUP LEADERS, AND SUBCONTRACTORS HARMLESS AGAINST ANY AND ALL LIABILITY, ACTIONS, CAUSES OF ACTIONS, SUITS, CLAIMS, AND DEMANDS OF ANY AND EVERY KIND AND NATURE WHATSOEVER WHICH YOU NOW HAVE OR WHICH MAY HEREAFTER ARISE OUT OF OR IN CONNECTION WITH THE TRIP OR PARTICIPATION IN ANY ACTIVITIES IN WHICH YOU PARTICIPATE.

10. Claims Deadline and Exclusive Jurisdiction

You agree to present any claims against us within 30 days after your trip ends and to file suit within one year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one year. You agree that this Agreement shall be governed by Georgia law without regard to conflict of laws principles. You agree that the state courts in Gwinnett County, Georgia, will be the exclusive jurisdiction for all claims brought by you or us, and you hereby submit to the personal jurisdiction of those courts.

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